Zeno Gym Reviews

Zeno Gym offers a 15-Day Money-back Guarantee for returns. To be eligible for a return, the item must be in the same condition that it was received and must be in the original packaging. The customer is responsible for paying for their own shipping costs for returning the item, unless it is an internal error. A receipt or proof of purchase is required to complete the return. Returns can be initiated by contacting support@zenogym.com. If the return is accepted, a return shipping label will be sent, which will be deducted from the refund amount. Items sent back without first requesting a return will not be accepted. If the return is approved, the refund will be processed, and a credit will automatically be applied to the original method of payment within 10 days.

For exchanges and returns, items are only replaced if they are defective or damaged. If an exchange is needed for the same item, an email can be sent and the item can be sent to: Zeno Gym Co. 737 Stanton Hollow Road San Diego, CA 02421.

Once a purchase has been made, there is a 24-hour window to cancel the order at no additional charge.

Zeno Gym also offers a 15-Day Trial on all their equipment and a 1-Year warranty policy.

Regarding the shipping policy, all orders are shipped out within 3-4 business days from the order date. The transit time is typically 3-5 business days once shipped. All products are shipped from the warehouse in San Diego, California.